Effective Date: July 9, 2025
Last Updated: July 9, 2025
We are committed to protecting the privacy and personal data of students who use our hosting services. This Privacy Policy outlines what information we collect, how we use it, how we store it, and your rights regarding your data.
1. Scope of This Policy
This Privacy Policy applies to all users who:
- Sign up for student hosting plans,
- Use our dashboard, website, or related tools, and
- Interact with our support or services.
This policy does not apply to third-party websites, plugins, or tools used within hosted WordPress sites.
2. What Information We Collect
A. Personal Information
We collect the following during registration and verification:
- Full name
- Email address
- College/university name
- Valid student ID or proof of enrollment (e.g., scanned ID, .edu email)
- Country of residence
B. Billing and Usage Information
- Number of hosted sites
- Storage used per site
- Billing/payment status (handled by a secure payment processor)
- Discounts applied
- Login timestamps and IP addresses
C. Technical Information
- Server logs (IP address, browser info, request URLs, response status)
- Resource usage metrics (CPU, bandwidth, disk I/O)
- Error logs from WordPress containers
3. How We Use Your Information
We use the data collected to:
- Verify student eligibility
- Provide, maintain, and improve hosting services
- Monitor fair usage and system performance
- Process billing and apply discounts
- Send system notifications or policy updates
- Detect and prevent abuse or unauthorized access
We do not sell or share your data with advertisers or marketers.
4. Who We Share Data With
We only share data with:
- Payment Gateways (e.g., Razorpay, Stripe) for billing — your full payment details are never stored on our servers
- Verification Services, if you choose to verify through third-party university APIs (optional)
All third parties are bound by strict confidentiality agreements and data handling policies.
5. Data Retention
- Active Accounts: Your data is retained as long as your account is active.
- Inactive Accounts: We retain minimal information (name, email, hosting history) for up to 12 months after inactivity or termination.
- Verification Data: Student ID documents are deleted within 30 days after successful verification.
You may request deletion of your account and associated data at any time.
6. Security Measures
We implement multiple layers of data protection:
- Encrypted data transmission (HTTPS)
- Firewall and container-level isolation
- Regular software and kernel updates
- Limited internal access to user data
- Encrypted backups are stored securely
7. International Users
Our services are primarily based in India, but may be accessed globally. By using our services, you consent to the transfer and storage of your information on servers located in our chosen data centers.
8. Your Rights (Students)
You have the right to:
- Access the personal data we hold about you
- Correct or update your information
- Request data deletion (subject to billing and legal retention)
- Withdraw consent for communications
- Object to certain types of data processing (e.g., marketing)
To exercise any of these rights, email us at [email protected]
9. Cookies and Tracking
We may use minimal cookies to:
- Maintain session state
- Remember preferences (e.g., dashboard settings)
We do not use third-party tracking or advertising cookies.
10. Policy Updates
This policy may be updated as services or legal requirements change. We will notify users by email and/or dashboard alerts when significant updates are made.
Last revision: July 9, 2025
Previous versions (if applicable) will be archived and available on request.
11. Contact Information
If you have questions, concerns, or requests regarding this policy:
Privacy Team
Email: [email protected]
Summary for Students
We respect your academic environment and only collect what’s needed to offer fair, fast, and student-friendly hosting. No tracking, no ads, no data selling—just development-focused tools for your learning journey.